Asian Americans Advancing Justice - LA

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Access to Government Services

Access to government services for individuals with limited English proficiency 

Advancing Justice-LA brings targeted lawsuits to strengthen language access to government services for individuals with limited English proficiency.

We may be able to assist you if you have limited English proficiency and:

  • You were unable to access government services in your native language,

  • You were not offered interpretation services when visiting a government office, or

  • You received important documents from the government without a written translation in your native language.

Please call our legal hotlines if you need legal help for any of these problems.

Highlights of Our Work

Michelle Lim, Advancing Justice-LA's Voting Rights Policy Advocate, with her multilingual "I Voted" sticker in November 2016.

In 2014, Advancing Justice-LA joined the forces with community partners and other legal service providers to challenge the California Department of Social Services’ decision to send Medi-Cal renewal forms to its beneficiaries only in English. Without legally mandated translations of the forms into non-English languages—including Chinese, Korean, Vietnamese, Tagalog, Hmong, Cambodian, Arabic, and Farsi—many faced termination of their Medi-Cal benefits, simply because they had no way of knowing that they had to complete a renewal form. Over 40% of Medi-Cal beneficiaries report speaking a primary language other than English, and before 2014, beneficiaries received renewal forms with non-English translations. Advancing Justice-LA and its partners successfully obtained an emergency court decision to prevent the State from disenrolling any Medi-Cal beneficiaries based on the cancellation notices it sent only in English. Advancing Justice-LA and its partner continue to litigate this matter.


Need legal help? Call 888.349.9695



ត្រូវការជំនួយជាភាសាខ្មែរ: 800.867.3126

법률상담이 필요하십니까? 800.867.3640으로 전화하세요

Kailangan tulong na legal? Paki-tawag po kami sa 855.300.2552

คุณต้องการความช่วยเหลือทางด้านกฎหมายหรือไม่ โทรไปเบอร์นี้ 800.914.9583

Cần sự giúp đỡ về vấn đề pháp lý? Gọi 800.267.7395




Our helplines prioritize assistance to low-income persons in the following areas of law: discrimination, family, immigration, public benefits, employment, housing, and civil rights. 

English: 888.349.9695
中文: 800.520.2356
한글: 800.867.3640
Tagalog: 855.300.2552
ภาษาไทย: 800.914.9583
Tiếng Việt: 714.477.2958


Our mission is to advocate for civil rights, provide legal services and education, and build coalitions to positively influence and impact Asian Americans, Native Hawaiians, and Pacific Islanders and to create a more equitable and harmonious society.