Access to government services for individuals with limited English proficiency
Advancing Justice-LA brings targeted lawsuits to strengthen language access to government services for individuals with limited English proficiency.
We may be able to assist you if you have limited English proficiency and:
You were unable to access government services in your native language,
You were not offered interpretation services when visiting a government office, or
You received important documents from the government without a written translation in your native language.
Please call our legal hotlines if you need legal help for any of these problems.
Highlights of Our Work
Michelle Lim, Advancing Justice-LA's Voting Rights Policy Advocate, with her multilingual "I Voted" sticker in November 2016.
In 2014, Advancing Justice-LA joined the forces with community partners and other legal service providers to challenge the California Department of Social Services’ decision to send Medi-Cal renewal forms to its beneficiaries only in English. Without legally mandated translations of the forms into non-English languages—including Chinese, Korean, Vietnamese, Tagalog, Hmong, Cambodian, Arabic, and Farsi—many faced termination of their Medi-Cal benefits, simply because they had no way of knowing that they had to complete a renewal form. Over 40% of Medi-Cal beneficiaries report speaking a primary language other than English, and before 2014, beneficiaries received renewal forms with non-English translations. Advancing Justice-LA and its partners successfully obtained an emergency court decision to prevent the State from disenrolling any Medi-Cal beneficiaries based on the cancellation notices it sent only in English. Advancing Justice-LA and its partner continue to litigate this matter.
Need legal help? Call 888.349.9695
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